Simply indicate
the reason for your return, include the invoice with your return, and wrap the
package securely. (Usually the bubble envelope in that they arrive in can be
used for the return)
IMPORTANT: PLEASE SEND RECORDED DELIVERY ONLY.
The maximum postage refunded for any recorded item refunded will be
£2.00. We will replace faulty disc with the same title or refund back to a
credit card if the title is no longer available. Please note that our returns
policy is only valid for 28 days from receipt of goods
Please post
returns to our dispatch centre at the following address:
TKD DVD Returns 734 Lordship Lane, #8 London England N22
5JP
Refunds You may return any unopened item within 7
days of receiving it, for a full refund. We will refund your credit/debit card
once we have received and processed the item (please allow up to 14 days).
Please note that we can only refund delivery costs if the return is a result of
our error.
Exchanges Unfortunately we cannot exchange discs
unless they are received faulty or the wrong title is received incorrectly.
Testing We do test every single return, if a returned disc is
found not to be faulty by our independent test centre we will return the discs
with a postage charge not exceeding £2.00. We advise you to check the disc on a
second make and model of machine before returning. We cannot be responsible for
incompatibilities caused by machines that have been modified to disable regional
encoding.
Problems and Questions If you have any problems with
your order, please don't hesitate to contact us: E-mail:info@tkddvd.com Telephone: 077111
41300 (UK Only) +44 (0)77111 41300 (Outside UK)
Feedback If
you have any comments or suggestions, please send them to: info@tkddvd.com. We would love to hear from
you.
